Blake Sloggy of Chattanooga, TN, highlights the need for better relationships and accountability across the freight industry.
CHATTANOOGA, TN / ACCESS Newswire / April 22, 2026 / Blake Sloggy, a Logistics Account Executive with experience helping launch a new office in Chattanooga, is speaking out about a growing issue in the logistics industry: the breakdown of communication and trust between shippers, brokers, and carriers.
Drawing from his day-to-day experience in freight brokerage, Sloggy is encouraging both professionals and businesses to focus on consistency, transparency, and relationship-building to improve outcomes across the supply chain.
“Logistics moves fast, and things go wrong sometimes,” Sloggy says. “What matters is how you communicate and how you respond. That’s what people remember.”
Why Communication Gaps Are Costing the Industry
The logistics industry plays a major role in the U.S. economy, with trucking alone moving over 70 percent of all freight nationwide. At the same time, inefficiencies remain a major challenge.
According to industry data:
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Poor communication and lack of visibility contribute to billions of dollars in delays and lost productivity each year
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Nearly 40 percent of supply chain disruptions are linked to breakdowns in coordination and information sharing
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Missed updates and unclear expectations often lead to costly service failures and damaged business relationships
Sloggy sees these challenges firsthand.
“Customers don’t expect perfection,” he explains. “They expect to be kept in the loop. Even a quick update can make a big difference.”
The Role of Trust in Modern Freight Brokerage
As supply chains become more complex, trust has become a key factor in long-term success. Sloggy believes that strong relationships can help reduce friction and improve efficiency across the board.
“It’s a relationship business at the end of the day,” he says. “If people trust you, they’ll keep working with you, even when things don’t go perfectly.”
His experience opening a new office in Chattanooga reinforced this idea. Building a client base from the ground up required consistent communication and follow-through.
“Anyone can do a good job once,” Sloggy says. “But being consistent every day is what really builds trust.”
Why Consistency Matters More Than Ever
With freight markets shifting and customer expectations rising, consistency is becoming a competitive advantage.
Sloggy points to simple but often overlooked habits:
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Following up when you say you will
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Providing regular updates, even when there is no issue
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Taking ownership when problems arise
“You don’t have to overcomplicate it,” he says. “Do the small things right, every time.”
These habits not only improve service but also help reduce stress across the supply chain. When communication is clear, teams can act faster and make better decisions.
What Individuals Can Do to Improve the Industry
Sloggy emphasizes that improving logistics does not require large-scale changes overnight. Instead, it starts with individual accountability.
“Everyone plays a role in how things run,” he says. “If you focus on doing your part well, it adds up.”
He encourages professionals across the industry to:
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Communicate clearly and consistently
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Be honest when issues arise
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Focus on solutions instead of blame
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Build relationships beyond transactions
“Show up, do the work, and treat people the right way,” Sloggy adds. “That’s what makes a difference.”
Call to Action
Sloggy is urging logistics professionals, business owners, and supply chain partners to take a step back and evaluate how they communicate and collaborate.
Start small. Send the extra update. Make the follow-up call. Take ownership when something goes wrong.
These actions may seem simple, but they can have a lasting impact on trust, efficiency, and long-term success.
About Blake Sloggy
Blake Sloggy is a Logistics Account Executive based in Chattanooga, Tennessee. Originally from Oconomowoc, Wisconsin, he began his career in finance after earning a Bachelor of Science in Business Administration from the University of Wisconsin Oshkosh. He later transitioned into logistics, where he gained experience in freight brokerage and helped open a new office in Chattanooga. Known for his focus on communication, consistency, and relationship-building, Sloggy brings a practical, people-first approach to the fast-paced logistics industry.
Media Contact:
https://www.blakesloggy.com/
info@blakesloggy.com
SOURCE: Blake Sloggy
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